<rant>
Today’s Typepad service outage showed some clumsy handling. From Mashup Camp this morning, I retired the content on my home page, wrote a post, and then clicked Save. Of course, this was right when Typepad went offline, so Typepad sent me to a "system down" page without saving the post I had just written.
Um, how about giving me the error message via a new window or a popup instead, rather than compounding bad service by changing the live window and trashing my work? (And no, clicking ‘back’ in your browser window will not return you to your edited post form; it brings you back to an empty post form. Gee, thanks.) Some people must have it even worse.
</rant>
That’s the rant. More graceful crash handling, please. There’s no reason to leave users unprotected from data loss. We should be able to trust your online editor for online editing.
Tags: christine herron christine.net space jockeys typepad technology
